The Information We Collect
At the Website, you can view and obtain information about FLSW and our programs. When you submit a request for information about our programs, we will collect personal data from you in order to process your request.
When you sign up to be a member of FLSW through the Website, we may collect information we ask you for, like your username, password, address, e-mail address, telephone number, date of birth, gender, postal code, and country. We may also collect information you voluntarily add to your profile, such as information about you or your song writing, or information you share in a member lounge on the Website. We may store this information so that it can be used for the purposes explained in the How We Use the Information We Collect section below.
When you sign up to be a member of FLSW or make any purchases through the Website, your credit card information and other financial data that we need to process your payment are collected and stored by third party payment processors. We may collect some limited information, such as your postal code and details of your transaction history. In addition, the third party payment processors generally provide us with some limited information related to you, such as a unique token that enables you to make additional purchases using the information they’ve stored, and your card’s type, expiration date, and last four digits.
It is our policy to take all necessary steps to ensure that personal data held by us is processed fairly and lawfully. We will take all necessary steps to implement this policy. All our employees and data processors who have access to personal data are obliged to respect the confidentiality of your personal data. It is our policy to comply with all applicable laws.
We, as well as any third party advertisers and/or service providers, also may collect certain non-personal data when you visit the Website or access the Website (“Usage Information”). Usage Information may include: (i) information about your type of membership and your interactions with the Website, and advertising, products and services which are offered, linked to or made available on the Website; (ii) the details of the queries you make; (iii) any material you post, upload and/or contribute to the Website; (iv) technical data, which may include the URL you are coming from, the type of browser you are using (e.g., Mozilla Firefox, Netscape, Internet Explorer), the type of operating system you are using, (e.g., Mac or PC), the IP address of any of your computer(s) or devices which may be used to access the Website, certain information necessary for us to uniquely identify your computer(s) or devices, the domain name of your Internet service provider, referring/exit pages, unique deviceIDs, network and computer performance, language and identifying information, date/time stamp, clickstream data, and pixel tags. In addition, when you visit the Website our servers automatically collect information describing your use of the Website, including content accessed by you, page/screen visits, length of time viewing a certain page or program, how the content is viewed, etc.
To learn how you may be able to reduce the number of cookies you receive from us, or delete cookies that have already been installed in your browser’s cookie folder, please refer to your browser’s help menu or other instructions related to your browser. If you do disable or opt out of receiving cookies, please be aware that some features and services on our Website may not work properly because we may not be able to recognize and associate you with your account(s). In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests.
How We Use the Information We Collect
We may use the information we collect or you provide about yourself to fulfill your requests for our programs and services and to respond to your inquiries about our programs and services. In addition, we may share your personal information data with our regional workshop coordinators, who are volunteers working with FLSW on a regional level to service our members.
We sometimes use this information to communicate with you, such as to notify you about our programs, to fulfill your requests, or to contact you about your requests.
We sometimes use the non-personal data that we collect to improve the design and content of the Website and to enable us to personalize your experience in using the Website. We also may use this information in the aggregate to analyze Website usage.
How We Share the Information We Collect
We may share the information we collect, including your personal information, as follows:
Third Parties Providing Services On Our Behalf. We may share your personal information with third parties that perform functions on our behalf (or on behalf of our partners) such as service providers that host or operate our Website, analyze data, process transactions and payments, fulfill orders or provide customer service; mailing houses that send out mass mailings for us; advertisers; sponsors or other third parties that participate in or administer our promotions, contests, sweepstakes, surveys or provide marketing or promotional assistance and “powered by” partners or partners in co-branded sites. Your Personal Information may also be used by us or shared with our subsidiaries, affiliates, sponsors, partners, advertisers, or other third parties to provide you with product information and promotional and other offers.
Please recognize that we and/or our third party service providers (such as mailing houses, or customer service vendors) may store this information, and may share this information with third parties as necessary to process your requests and provide access to the Website by you. We may also use this information for internal review and analysis of the Website.
If at any time you wish to opt out of receiving communications related to the Website, we will provide an unsubscribe link at the bottom of each email you receive with options to opt out of one list, all lists, or to be added to a global do-not-email list.
You should note that in some instances, certain information or services can only be provided to you if personal data is provided. If you elect not to provide such personal data or opt out of receiving electronic communications, you may not be able to receive certain content or information.
Your Privacy Rights, Choice and Access
If you wish to modify, verify, correct, or delete any of your personal information collected through the Website, you may edit your registered user information or contact us at the above address or email. In accordance with our routine record keeping, we may delete certain records that contain personal information collected through the Website. We are under no obligation to store such personal information indefinitely and disclaim any liability arising out of, or related to, the destruction of such personal information. It may not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons. We will retain your information (including geo-location data) for as long as your account is active or as needed to provide you with the Website. If you wish to cancel your account or request that we no longer use your information to provide you with the Website contact us firstname.lastname@example.org. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Consent to Processing and Transfer of Information
The Website is governed by and operated in, and in accordance with the laws of the United States. We make no representation that the Website is governed by or operated in accordance with the laws of any other nation. Given that we are an international business, our use of your information necessarily involves the transmission of data on an international basis. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information we collect may be transferred to and processed in the United States. By using the Website, or providing us with any information, you (a) acknowledge that the Website is subject to the laws of the United States, (b) consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen, and (c) waive any claims that may arise under those laws.
Collection of Information by Children
The Website is not directed to children under 13. FLSW does not knowingly collect any personal data submitted to the Website from individuals under the age of 13 without first obtaining verifiable consent from the child’s parent or legal guardian, except in the limited circumstances described below. If we determine upon collection that a user is under this age, we will not use or maintain his/her personal information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
How You Can Access or Correct Information
For instructions on how you can access the personal data that the Website has collected about you online, or how to correct factual errors in such information, please visit here: (you must be logged in to see this information).
To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.
How to Contact Us